Frequently Asked Questions

We are a family-run business with over 23 years plus of experience in preserving Nepali craftsmanship. Every purchase supports local artisans and helps keep our cultural heritage alive. We combine traditional skills with modern quality standards to deliver authentic and meaningful pieces worldwide.

Unlike mass-produced souvenir shops, we are a family-run business with nearly two decades of experience. Every purchase directly supports local artisans, preserves cultural heritage, and brings authentic Nepali spirituality and craftsmanship to your home.

Yes, most of our products are handcrafted by skilled local artisans using traditional techniques passed down through generations. We also offer some machine-crafted items for customers seeking affordable or contemporary designs without compromising quality.

We offer a wide range of authentic Nepali handicrafts, including:

  • Bronze and Copper Statues of deities like Buddha, Ganesh, Tara, and Shiva.

  • Traditional and machine-made Singing Bowls for meditation, sound healing, or gifts.

  • Khukuris (symbolic curved blades representing Nepali heritage).

  • Ritual artifacts such as vajras, bells, butter lamps, and conches.

  • Antique collectibles and modern craft items inspired by traditional designs.

Yes! Many of our handicrafts, such as Singing Bowls, statues, and ritual items, make unique and meaningful gifts for special occasions like weddings, anniversaries, birthdays, or spiritual milestones. We also offer gift wrapping upon request.

Yes, we offer worldwide shipping. We carefully package each item to ensure it arrives safely and securely.

Typically 7 business days after packing, depending on your location and customs procedures.

Shipping times may vary slightly due to local customs regulations or unexpected delays.

Shipping costs depend on the destination, weight, and size of the items. The exact shipping fee will be calculated during final dealing.

Yes! Once your order is shipped, we provide a tracking number so you can monitor your shipment online.

  • Avoid exposure to harsh chemicals or prolonged moisture.

  • Gently dust with a soft cloth regularly.

  • For antique or valuable pieces, handle with care and avoid polishing unless necessary.

Yes! We can create custom or commissioned pieces. Contact us with your requirements, and we will guide you through the process.

 You can reach us through:

  • Email: binodlohani6@gmail.com, bishwaslohani0@gmail.com

  • Phone/WhatsApp: +977 9869233524/ 9851003661

  • Visit us: Seti Devi Handicraft, Thamel, Kathmandu, Nepal

We are happy to assist with product inquiries, shipping questions, or custom orders.

Yes, you can visit our showroom in Thamel, Kathmandu, to view and experience our handcrafted pieces in person. For international customers, we offer detailed photos and videos online.

Yes, we cater to wholesale and bulk orders. Please contact us directly with your requirements, and we will provide pricing and shipping options.

Absolutely! We offer Singing Bowls suitable for all levels — from beginners to experienced sound healers. Each bowl comes with guidance on use and care.

Yes, many of our items, such as statues, ritual artifacts, and Khukuris, carry deep cultural and spiritual meanings. We provide information about symbolism with each piece whenever possible.

Yes! Our products are perfect for spiritual centers, yoga studios, meditation spaces, and wellness businesses. For bulk orders, please contact us for special pricing.

Simply browse our website, select the products, and select contact us. Text on us any social handles and we will assist you. You can directly talk with us before any purchase.

Yes, we can combine multiple products into one package to reduce shipping costs.

We accept multiple payment methods including:

  • Bank transfer for any International Payments before Shipment

  • Local payment options in Nepal (cash / card / Valid Currecnies) 

We have 23 years plus experience, you can trust us. You can read our testimonials from our cusotmers.Also we  keep you updated about your order 

Yes, for select items, especially antique collectibles and statues, we can provide a certificate of Archeology upon request.

Orders can be canceled within 24 hours of placing them. After Payment, cancelling of order is not be possible. 

Product descriptions include dimensions and recommended use. If you need help selecting the right item, our team can guide you based on your needs. Also you can contact us through our social handles.

Yes, we understand that many of our pieces have deep cultural and spiritual meaning. We provide basic guidance with your purchase, and for items like Singing Bowls or ritual artifacts, we can also share tutorials or tips on correct use.

Yes, we partner with yoga centers, wellness businesses, museums, and craft resellers worldwide. If you’re a business interested in wholesale, we’d love to collaborate.

We use layered protective packaging with foam, bubble wrap, and sturdy boxes to ensure items arrive safely. For antiques and fragile statues, we take extra precautions with custom packaging.

Customs duties or import taxes may apply depending on your country’s regulations. These charges are the buyer’s responsibility, but we can assist by providing accurate documentation to help smooth customs clearance.